Shipping Information
Shipping Information
DOMESTIC SHIPPING
We offer fast and free shipping on orders within the contiguous United States. Most orders ship from our Madison, Indiana facility, helping us get your parts to you quickly and get you back on the trail.
98% of orders ship the same day when placed by 6:00 PM ET Monday–Friday, and most orders arrive within 1–3 business days. Orders placed after 6:00 PM ET, on weekends, or on holidays will ship the next business day. Oversized items may ship via freight and have separate delivery timelines. Weather, carrier volume, holidays, and other factors may also affect delivery times.
A physical street address is required for delivery; we are unable to ship to PO Boxes.
CANADA
Orders placed for delivery to Canada are shipped via Purolator or UPS and include all applicable duties, taxes, and brokerage fees. Your order will be delivered directly to the address provided at checkout.
OTHER INTERNATIONAL ORDERS
We’re happy to ship to many other international destinations. Please contact our customer support team for current shipping rates and availability.
ABOUT CUSTOMS, DUTIES & TAXES
When ordering from SideBySideStuff.com, you are responsible for ensuring that the products you purchase can be lawfully imported into the destination country. The recipient is considered the importer of record and must comply with all applicable laws and regulations of the destination country.
For international destinations other than Canada, orders may be subject to import taxes, customs duties, brokerage fees, or other charges imposed by the destination country. Any additional charges associated with customs clearance are the responsibility of the recipient. We have no control over these charges and cannot predict what they may be.
Customs policies vary widely by country, so we recommend contacting your local customs office for additional information. Customs clearance procedures may also result in delays beyond the original estimated delivery date.
SHIPPING SUPPORT
Our website is available 24/7/365, so you can upgrade your ride whenever the time is right. Tracking information will be provided as soon as your order ships.
Please note that Saturday delivery is not available for purchases made through our website. Our customer support team is always happy to help with questions about your order, shipping options, or delivery. If you need assistance, please visit our Contact Us page.